About Us
Bridge Timber Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Bridge Timber Products Ltd Burnley Road Halifax West Yorkshire Phone: 01422 317 020 Fax: 01422 317 020 Email: bridgetimberltd@tiscali.co.uk |
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept payments through a secure Secpay payment gateway. Secpay ensures the maximum security for your card information using 128 bit encryption. You may also send your credit card information via phone, fax or post. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Delivery Schedule
Delivery for most of our products is FREE to any UK mainland, England and Wales. Extra charges may apply on some products/destinations. We will always confirm any extra costs prior to despatch. Delivery charges may also be incurred on cabin accessories that are ordered separately from log cabins. After you place your order, we will contact you to discuss your order and arrange a suitable delivery date. We are committed to getting your order delivered fast, efficiently and as safely as possible. We will use all reasonable endeavors to ensure delivery is made on the agreed date. Please make sure the delivery site is suitable, and compare the dimensions of parts to make sure your site is adequate. We can provide package dimensions if required on request. Please bear in mind what wood is natural product which bereaves and can slightly change dimensions (up to 2%). That is why, some boards, especially starting from 44 mm, could slightly split by length or thickness. This is nothing to be concerned about and will not affect the cabin structure. All cabins require a flat level Base. We recommend a concrete base. All our cabins are made from Swedish Redwood. Some of our cabins pictured on the website are shown to be stained/treated. The actual delivered cabins are not pre-treated or stained due to the nature of their construction and therefore need to be treated within 2 weeks of installation. They will need to be treated with a micro porous wood stain, and we recommend treating both the inside and outside, as well as applying silicon in the outside joints for extra protection. We will dispatch the goods only when the payment is cleared. |
Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait. |
Tax Charges For orders made from the UK , 17.5% VAT is added. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01422 832 863, or fax us on 01422 317 020, or write to us at Bridge Timber Products Ltd., Burnley Road, Sowerby Bridge, Halifax, West Yorkshire, HX6 2TL. Alternatively, you may use the form provided on our "Contact Us" page. |
Privacy Policy
Bridge Timber Products Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy
Please check all parts are inluded when your order arrives. If you find any parts are broken or missing, please inform us immediately. We will change that part as soon as possible and do our best to get it to you in 21 days. Purchased products cannot be returned back if assembled. We strongly recommend you to check all goods/parts on the moment of delivery and make a note if something is incorrect. |